ALERT !

Elite Resorts Members: Problems - Solution

October 1999 - Several members of Elite Resorts have complained that they are having trouble getting the company to honor their contracts and getting fair treatment from Elite.

Elite had initially assured our Committee that they would operate quite differently from Thousand Adventures (better, they said) and that each membership they sold would include an affiliation with the Consumer Protection Association of America (CPAA). The CPAA is an association that pledged to represent members in disputes that might potentially result from the membership with Elite.

I spoke with Mr. Ron Baker who represented himself to be the Sales Manager at Elite Resorts about problems that the NAM has been hearing about with that organization. He first assured me that Elite was still affiliated with the CPAA and that there are no complaints from any member about the practices of that company. Their web site still brandishes the CPAA logo. He said that he had lunch with one of the founders of CPAA just a week ago and everything was OK. He later admitted in that same conversation that his company stopped participating in the affiliation with CPAA quite some time ago. (After only 3 or 4 months of participation according to CPAA.)

I later confirmed that he had indeed NOT met with a representative of CPAA, but merely encountered one of them as he passed through the hotel lobby at a Campground Developers Association meeting in California.

It appears that the CPAA has sued Elite Resorts regarding certain misrepresentations made in sales, etc. A default finding was obtained and a class-action lawsuit is being considered.

CPAA discontinued their relationship with Elite Resorts over a year ago due to changes in management and policies at the Elite Resorts' properties.

CPAA has honored all actions submitted by members of Elite Resorts, whether their names were submitted to them by the resort or not.

NOTICE: We want to hear from you if your contract is not being honored in total or if you are not being treated fairly. ···

We will need to know the details of the problem and who at Elite you have talked to about the problem. We will also need to know how to get in touch with you to follow up on the problem and on possible solutions.

There is no cost for this. We just want to get things on track.